Refund policy

To start the return process, contact us directly at return@sovranarmsusa.com .

If you receive INCORRECT OR MISSING items, please contact us.

Missing items from shipments must be reported within 2 business days from the date of receipt.

All returns will be refunded based on the payment method used for purchase, after confirmation of receipt of the item and completion of inspection. Depending on your financial institution, refunds are credited between 3 to 5 business days after issuance.

Sovran Arms USA reserves the right to limit or decline returns.

Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the original payment method on file for the purchase. This includes items that are non-returnable, damaged, misused, or not purchased from Sovran Arms USA.

The dealer will be responsible for return shipping, unless the item was shipped by Sovran Arms USA in error, or the product is defective cosmetically or mechanically when it arrives at the dealer.

Return requests submitted for cosmetic reasons must be accompanied by pictures and will be approved for return at the discretion of Sovran Arms USA.

Once the returned item has been received and inspected, credit will be issued to the account.

If you have any questions, please feel free to contact us.